.TicketMessages_module-G3R2PMC2_messagesWrapper__lZ8_N{display:flex;flex-direction:column;gap:1rem;padding:1rem 0}.TicketMessages_module-G3R2PMC2_messageContainer__qYzCR{display:flex;animation:TicketMessages_module-G3R2PMC2_fadeIn__7CM_H .3s ease-in}@keyframes TicketMessages_module-G3R2PMC2_fadeIn__7CM_H{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg{justify-content:flex-start}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x{justify-content:flex-end}.TicketMessages_module-G3R2PMC2_messageBubbleWrapper__fuM4x{display:flex;flex-direction:column;gap:.25rem;width:-moz-fit-content;width:fit-content;max-width:85%;min-width:0}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_messageBubbleWrapper__fuM4x,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_messageBubbleWrapper__fuM4x{align-items:flex-end}.TicketMessages_module-G3R2PMC2_bubbleWithIcon__VL7SX{display:flex;align-items:flex-end;gap:.75rem;width:-moz-fit-content;width:fit-content;max-width:100%}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_bubbleWithIcon__VL7SX,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_bubbleWithIcon__VL7SX{justify-content:flex-end}.TicketMessages_module-G3R2PMC2_messageBubble__U2qad{min-width:8rem;border-radius:6px;padding:.75rem 1rem;box-shadow:0 1px 2px rgba(0,0,0,.05)}.TicketMessages_module-G3R2PMC2_messageBubbleEmail___Tax9,.TicketMessages_module-G3R2PMC2_messageBubble__U2qad{width:-moz-fit-content;width:fit-content;max-width:100%}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_messageBubble__U2qad{background:var(--color-grey-light-4);color:var(--color-black)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_messageBubble__U2qad,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_messageBubble__U2qad{background:var(--color-primary-action-hover);color:var(--color-black);margin-left:auto}.TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{width:32px;height:32px;min-width:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0;cursor:help;transition:all .2s ease}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{background:var(--color-grey-light);color:var(--color-grey-dark)}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC:hover{background:var(--color-grey-light-2);transform:scale(1.05)}.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{background:var(--color-primary-action);color:white}.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC:hover{background:var(--color-primary);transform:scale(1.05)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{background:var(--color-primary-action);color:white}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC:hover{background:var(--color-primary);transform:scale(1.05)}.TicketMessages_module-G3R2PMC2_messageContent__kQHix{word-wrap:break-word;line-height:1.5}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_messageContent__kQHix,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_messageContent__kQHix{text-align:right}.TicketMessages_module-G3R2PMC2_textContent__4XZGG{font-size:.875rem;white-space:pre-wrap}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_textContent__4XZGG,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_textContent__4XZGG,.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_textContent__4XZGG{color:var(--color-black)}.TicketMessages_module-G3R2PMC2_interactiveMessage__EDpcX{display:flex;align-items:center;gap:.5rem;padding:.5rem;border-radius:6px;font-weight:500;font-size:.875rem}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_interactiveMessage__EDpcX{background:var(--color-grey-light);color:var(--color-primary-action)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_interactiveMessage__EDpcX,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_interactiveMessage__EDpcX{background:rgba(255,255,255,.2);color:white;justify-content:flex-end}.TicketMessages_module-G3R2PMC2_interactiveIcon__wtQFn{font-size:14px}.TicketMessages_module-G3R2PMC2_formMessage__enrkS{display:flex;align-items:flex-start;gap:.5rem;padding:.5rem;border-radius:6px;font-weight:500;font-size:.875rem}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_formMessage__enrkS{background:var(--color-grey-light);color:var(--color-primary-action)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_formMessage__enrkS,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_formMessage__enrkS{background:rgba(255,255,255,.2);color:white;justify-content:flex-end}.TicketMessages_module-G3R2PMC2_formContent__zopwm{flex:1 1}.TicketMessages_module-G3R2PMC2_formList__sN7od{margin:0;padding:0;list-style:none}.TicketMessages_module-G3R2PMC2_formList__sN7od li{margin-bottom:.5rem;font-size:.875rem;line-height:1.4}.TicketMessages_module-G3R2PMC2_formList__sN7od li:last-child{margin-bottom:0}.TicketMessages_module-G3R2PMC2_formList__sN7od strong{font-weight:600}.TicketMessages_module-G3R2PMC2_formTypeMessage__sFMeb{display:flex;flex-direction:column;gap:1rem}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_formTypeMessage__sFMeb,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_formTypeMessage__sFMeb{align-items:flex-end}.TicketMessages_module-G3R2PMC2_formText__enUc0{font-size:.875rem;line-height:1.5;color:inherit}.TicketMessages_module-G3R2PMC2_formButtonContainer__nyiWE{display:flex;justify-content:flex-start}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_formButtonContainer__nyiWE,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_formButtonContainer__nyiWE{justify-content:flex-end}.TicketMessages_module-G3R2PMC2_formButton__rQ5OR{display:inline-flex;align-items:center;gap:.5rem;padding:.75rem 1.25rem;background:var(--color-primary-action);color:white;border-radius:6px;font-size:.875rem;font-weight:500;box-shadow:0 2px 4px rgba(0,0,0,.1),inset 0 1px 0 rgba(255,255,255,.1);border:1px solid rgba(0,0,0,.1);cursor:default;transform:translateY(1px);transition:all .2s ease}.TicketMessages_module-G3R2PMC2_formButtonIcon__yJnKr{font-size:14px;opacity:.9}.TicketMessages_module-G3R2PMC2_imageMessage__YcI4Q{display:flex;flex-direction:column;gap:.5rem;padding:.5rem;border-radius:6px;font-size:.875rem}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_imageMessage__YcI4Q{background:rgba(0,0,0,.02);color:var(--color-black)}.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_imageMessage__YcI4Q{background:rgba(255,255,255,.1);color:white;align-items:flex-end}.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_imageWrapper__gtfXC{margin-left:auto}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_imageMessage__YcI4Q{background:rgba(255,255,255,.1);color:white;align-items:flex-end}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_imageWrapper__gtfXC{margin-left:auto}.TicketMessages_module-G3R2PMC2_imageWrapper__gtfXC{position:relative;width:-moz-fit-content;width:fit-content;max-width:40%;cursor:pointer;border-radius:6px;overflow:hidden;transition:all .2s ease}.TicketMessages_module-G3R2PMC2_imageWrapper__gtfXC:hover{transform:scale(1.02);box-shadow:0 4px 12px rgba(0,0,0,.15)}.TicketMessages_module-G3R2PMC2_messageImage__ugQ6c{display:block;border-radius:4px;transition:all .2s ease}.TicketMessages_module-G3R2PMC2_imageMessageFallback__m5PmD{display:flex;align-items:center;gap:.5rem;padding:.5rem;border-radius:6px;font-size:.875rem}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_imageMessageFallback__m5PmD{background:rgba(0,0,0,.05);color:var(--color-black)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_imageMessageFallback__m5PmD,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_imageMessageFallback__m5PmD{background:rgba(255,255,255,.2);color:white;justify-content:flex-end;margin-left:auto}.TicketMessages_module-G3R2PMC2_messageTimestamp__jCIzi{font-size:.7rem;opacity:.6;color:var(--color-grey);padding:0 1rem}.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_messageTimestamp__jCIzi{text-align:left;padding-left:calc(32px + .75rem + .25rem)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_messageTimestamp__jCIzi,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_messageTimestamp__jCIzi{text-align:right;padding-right:calc(32px + .75rem + .25rem)}.TicketMessages_module-G3R2PMC2_emptyMessages__dguMH{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:1rem;padding:4rem 2rem;color:var(--color-grey)}.TicketMessages_module-G3R2PMC2_emptyIcon__nponZ{font-size:3rem;opacity:.3}.TicketMessages_module-G3R2PMC2_emptyMessages__dguMH p{margin:0;font-size:1rem}.TicketMessages_module-G3R2PMC2_emailMessage__gI_vF{display:flex;flex-direction:column;font-size:.875rem;max-width:100%;text-align:left}.TicketMessages_module-G3R2PMC2_emailContent__zmbYI,.TicketMessages_module-G3R2PMC2_emailDetails__1hRmv{display:flex;flex-direction:column;gap:.5rem}.TicketMessages_module-G3R2PMC2_emailMeta__o4MXr{display:flex;flex-direction:column;gap:.25rem;font-size:.8rem;padding-bottom:.5rem;border-bottom:1px solid rgba(0,0,0,.08);margin-bottom:.25rem}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_emailMeta__o4MXr,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_emailMeta__o4MXr{border-bottom-color:rgba(0,0,0,.08)}.TicketMessages_module-G3R2PMC2_emailMetaItem__P8tS9{line-height:1.4;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.TicketMessages_module-G3R2PMC2_emailMetaItem__P8tS9 strong{font-weight:600;color:inherit;opacity:.7;margin-right:.375rem}.TicketMessages_module-G3R2PMC2_emailBody__OBsCO{line-height:1.5;word-wrap:break-word;color:inherit}.TicketMessages_module-G3R2PMC2_emailIframe__98md_{display:block;min-height:20px;background:transparent;overflow:hidden}.TicketMessages_module-G3R2PMC2_emailAttachments__40_U6{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.5rem}.TicketMessages_module-G3R2PMC2_textMessage__sKZBf{display:flex;flex-direction:column;gap:.5rem}.TicketMessages_module-G3R2PMC2_messageAttachments__3xKkd{display:flex;flex-wrap:wrap;gap:.5rem;margin-top:.25rem}.TicketMessages_module-G3R2PMC2_attachmentThumb__L1q8v{width:56px;height:56px;border-radius:6px;overflow:hidden;background:rgba(0,0,0,.05);border:1px solid rgba(0,0,0,.1);display:flex;align-items:center;justify-content:center;transition:transform .15s ease,box-shadow .15s ease}.TicketMessages_module-G3R2PMC2_attachmentThumb__L1q8v:hover{transform:scale(1.05);box-shadow:0 2px 8px rgba(0,0,0,.15)}.TicketMessages_module-G3R2PMC2_agentMessage__kVDeo .TicketMessages_module-G3R2PMC2_attachmentThumb__L1q8v,.TicketMessages_module-G3R2PMC2_systemMessage__3rF7x .TicketMessages_module-G3R2PMC2_attachmentThumb__L1q8v{background:rgba(255,255,255,.9);border-color:rgba(255,255,255,.3)}.TicketMessages_module-G3R2PMC2_thumbImage__40BiT{width:100%;height:100%;object-fit:cover}.TicketMessages_module-G3R2PMC2_thumbPdfDoc__lJ6cS{width:56px;height:56px;display:flex;align-items:center;justify-content:center}.TicketMessages_module-G3R2PMC2_thumbPdfPage__F_ZTc{border-radius:2px}.TicketMessages_module-G3R2PMC2_thumbPdfPage__F_ZTc canvas{width:56px!important;height:auto!important;max-height:56px;object-fit:contain}.TicketMessages_module-G3R2PMC2_thumbIcon__YAHKv{font-size:1.5rem;color:var(--color-primary-action)}.TicketMessages_module-G3R2PMC2_forwardMessage__gBuR_ .TicketMessages_module-G3R2PMC2_messageBubble__U2qad{background:var(--color-primary-action-hover);color:var(--color-black)}.TicketMessages_module-G3R2PMC2_forwardMessage__gBuR_ .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{background:var(--color-primary-action);color:white}.TicketMessages_module-G3R2PMC2_forwardMessage__gBuR_ .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC:hover{background:var(--color-primary)}.TicketMessages_module-G3R2PMC2_externalReplyMessage__ox2g2.TicketMessages_module-G3R2PMC2_userMessage__r5ixg .TicketMessages_module-G3R2PMC2_messageBubble__U2qad{background:var(--color-grey-light-4);color:var(--color-black)}.TicketMessages_module-G3R2PMC2_externalReplyMessage__ox2g2 .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC{background:var(--color-grey);color:white}.TicketMessages_module-G3R2PMC2_externalReplyMessage__ox2g2 .TicketMessages_module-G3R2PMC2_senderIcon__F2WWC:hover{background:var(--color-grey-dark)}@media (max-width:768px){.TicketMessages_module-G3R2PMC2_messageBubbleWrapper__fuM4x{max-width:90%}.TicketMessages_module-G3R2PMC2_textContent__4XZGG{font-size:.8125rem}.TicketMessages_module-G3R2PMC2_emailMeta__o4MXr{font-size:.75rem}.TicketMessages_module-G3R2PMC2_emailBody__OBsCO{font-size:.8125rem}}.TicketMessages_module-G3R2PMC2_quotedSection__tw6OV{margin-top:.5rem}.TicketMessages_module-G3R2PMC2_quoteHeader__owxbY{color:#64748b;font-size:.8125rem;margin-bottom:.25rem}.TicketMessages_module-G3R2PMC2_quoteToggle__mUOS5{display:inline-block;padding:.125rem .5rem;font-size:.875rem;font-weight:600;letter-spacing:.1em;color:#3b82f6;background:transparent;border:none;cursor:pointer;transition:all .15s ease;border-radius:3px}.TicketMessages_module-G3R2PMC2_quoteToggle__mUOS5:hover{background:rgba(59,130,246,.1);color:#2563eb}.TicketMessages_module-G3R2PMC2_quotedBody__eKu_t{margin-top:.5rem;padding:.5rem .75rem;background:rgba(0,0,0,.02);border-left:2px solid rgba(0,0,0,.1);border-radius:0 4px 4px 0;font-size:.8125rem;color:#64748b}.TicketMessages_module-G3R2PMC2_quotedBody__eKu_t blockquote{margin:0;padding-left:.5rem;border-left:2px solid rgba(0,0,0,.1)}@media (prefers-color-scheme:dark){.TicketMessages_module-G3R2PMC2_quoteHeader__owxbY{color:#94a3b8}.TicketMessages_module-G3R2PMC2_quoteToggle__mUOS5{color:#60a5fa}.TicketMessages_module-G3R2PMC2_quoteToggle__mUOS5:hover{background:rgba(96,165,250,.15);color:#93c5fd}.TicketMessages_module-G3R2PMC2_quotedBody__eKu_t{background:rgba(255,255,255,.03);border-left-color:rgba(255,255,255,.15);color:#94a3b8}}.TicketMessages_module-G3R2PMC2_emailChain__QIpB1{margin-top:.75rem;border-top:1px solid rgba(0,0,0,.08);padding-top:.5rem}.TicketMessages_module-G3R2PMC2_chainDividerLabel__ZHaMI{font-size:.75rem;color:#94a3b8;text-transform:uppercase;letter-spacing:.05em;margin-bottom:.5rem}.TicketMessages_module-G3R2PMC2_chainSegment__DwzMU{padding:.5rem 0}.TicketMessages_module-G3R2PMC2_chainSegmentMeta__A6xEP{display:flex;flex-direction:column;gap:.125rem;font-size:.8rem;padding-bottom:.375rem;border-bottom:1px solid rgba(0,0,0,.06);margin-bottom:.375rem}.TicketMessages_module-G3R2PMC2_chainMetaItem__Cg8yC{color:#64748b}.TicketMessages_module-G3R2PMC2_chainSegmentDivider__raZve{border:none;border-top:1px solid rgba(0,0,0,.06);margin:.5rem 0}.TicketMessages_module-G3R2PMC2_emlViewer__tApBW{display:flex;flex-direction:column;gap:.375rem}.TicketMessages_module-G3R2PMC2_emlMeta__O_664{display:flex;flex-direction:column;gap:.125rem;font-size:.8rem;padding-bottom:.375rem;border-bottom:1px solid rgba(0,0,0,.06);margin-bottom:.25rem}.TicketMessages_module-G3R2PMC2_emlMetaItem__GjrBA{color:#64748b}.TicketMessages_module-G3R2PMC2_emlAttachments__M5sK8{display:flex;flex-wrap:wrap;gap:.375rem;margin-bottom:.25rem}.TicketMessages_module-G3R2PMC2_emlFileChip__JSNDD{display:inline-flex;align-items:center;gap:.25rem;padding:.25rem .5rem;background:rgba(0,0,0,.04);border:1px solid rgba(0,0,0,.08);border-radius:4px;font-size:.75rem;color:#475569;transition:background .15s ease}.TicketMessages_module-G3R2PMC2_emlFileChip__JSNDD:hover{background:rgba(0,0,0,.08)}.TicketMessages_module-G3R2PMC2_emlFileIcon__10QMX{font-size:.8rem}.TicketMessages_module-G3R2PMC2_emlFileName__gkIyM{max-width:180px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.TicketMessages_module-G3R2PMC2_emlNested___yVTp{margin-top:.5rem;padding-left:.75rem;border-left:2px solid rgba(0,0,0,.08)}.TicketMessages_module-G3R2PMC2_emlLoading__ba_61{font-size:.8rem;color:#94a3b8;padding:.5rem 0}.TicketMessages_module-G3R2PMC2_emlError__HvF40{font-size:.8rem;color:#ef4444;padding:.5rem 0}@media (prefers-color-scheme:dark){.TicketMessages_module-G3R2PMC2_emailChain__QIpB1{border-top-color:rgba(255,255,255,.1)}.TicketMessages_module-G3R2PMC2_chainSegmentMeta__A6xEP,.TicketMessages_module-G3R2PMC2_emlMeta__O_664{border-bottom-color:rgba(255,255,255,.08)}.TicketMessages_module-G3R2PMC2_chainMetaItem__Cg8yC,.TicketMessages_module-G3R2PMC2_emlMetaItem__GjrBA{color:#94a3b8}.TicketMessages_module-G3R2PMC2_chainSegmentDivider__raZve{border-top-color:rgba(255,255,255,.08)}.TicketMessages_module-G3R2PMC2_emlFileChip__JSNDD{background:rgba(255,255,255,.06);border-color:rgba(255,255,255,.1);color:#cbd5e1}.TicketMessages_module-G3R2PMC2_emlFileChip__JSNDD:hover{background:rgba(255,255,255,.1)}.TicketMessages_module-G3R2PMC2_emlNested___yVTp{border-left-color:rgba(255,255,255,.1)}}.TicketTimeline_module-VKIC2CJJ_timeline__5MeS4{border-radius:12px;overflow:hidden;transition:all .3s ease;padding-left:1rem}.TicketTimeline_module-VKIC2CJJ_timelineContent__q9gXh{display:flex;flex-direction:column;padding-left:4px;gap:24px}.TicketTimeline_module-VKIC2CJJ_headerSection__hdqul{flex-shrink:0;display:flex;flex-direction:column;gap:16px}.TicketTimeline_module-VKIC2CJJ_timelineTitle__jMImj{margin:0;font-size:1.125rem;font-weight:700;color:var(--color-primary);display:flex;justify-content:space-between;align-items:center}.TicketTimeline_module-VKIC2CJJ_timelineSteps__Tuy6p{flex:1 1;display:flex;flex-direction:column;gap:0}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr{display:flex;gap:16px;opacity:0;transform:translateX(-10px);transition:all .5s cubic-bezier(.4,0,.2,1);padding-bottom:24px}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr:last-child{padding-bottom:0}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_animated__nh2Y4{opacity:1;transform:translateX(0)}.TicketTimeline_module-VKIC2CJJ_stepLine__xpjbu{display:flex;flex-direction:column;align-items:center;flex-shrink:0}.TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq,.TicketTimeline_module-VKIC2CJJ_stepIndicator__EdjEy{position:relative;width:40px;height:40px;display:flex;align-items:center;justify-content:center}.TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq{border-radius:50%;font-size:.9rem;transition:all .3s cubic-bezier(.4,0,.2,1);z-index:2;border:2px solid var(--color-white)}.TicketTimeline_module-VKIC2CJJ_pendingDot__uqNVk{width:8px;height:8px;border-radius:50%;background:#cbd5e1;transition:all .3s ease}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_pending__K63Rx .TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq{background:#f1f5f9;color:#94a3b8;box-shadow:0 2px 8px rgba(0,0,0,.04)}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_current__paYxB .TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq{background:linear-gradient(135deg,#fef3c7,#fde68a);color:#92400e;box-shadow:0 0 0 1px #f59e0b,0 3px 12px rgba(245,158,11,.25)}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_active__3Q29m .TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq{background:linear-gradient(135deg,var(--color-primary-action) 0,var(--color-primary) 100%);color:#ffffff;box-shadow:0 0 0 1px var(--color-primary-action),0 4px 16px rgba(var(--color-primary-action-rgb),.3);transform:scale(1.05)}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_completed__cMVI3 .TicketTimeline_module-VKIC2CJJ_stepIcon__ANJmq{background:linear-gradient(135deg,#d1fae5,#a7f3d0);color:#065f46;box-shadow:0 0 0 1px #10b981,0 3px 12px rgba(16,185,129,.2)}.TicketTimeline_module-VKIC2CJJ_pulseRing__Zj1iw{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:48px;height:48px;border:1px solid var(--color-primary-action);border-radius:50%;animation:TicketTimeline_module-VKIC2CJJ_pulseRing__Zj1iw 2s infinite;opacity:.6}@keyframes TicketTimeline_module-VKIC2CJJ_pulseRing__Zj1iw{0%{transform:translate(-50%,-50%) scale(.9);opacity:.8}to{transform:translate(-50%,-50%) scale(1.3);opacity:0}}.TicketTimeline_module-VKIC2CJJ_stepConnector__su7a2{width:2px;height:32px;background:#e2e8f0;margin-top:8px;transition:all .4s ease}.TicketTimeline_module-VKIC2CJJ_stepConnector__su7a2.TicketTimeline_module-VKIC2CJJ_connectorCompleted__gPOGl{background:linear-gradient(180deg,#10b981,#10b981)}.TicketTimeline_module-VKIC2CJJ_stepContent__EtJst{flex:1 1;padding-top:4px}.TicketTimeline_module-VKIC2CJJ_stepHeader__zeDIg{display:flex;align-items:center;gap:8px;margin-bottom:4px}.TicketTimeline_module-VKIC2CJJ_stepTitle__sF0z_{margin:0;font-size:.95rem;font-weight:600;color:var(--color-black)}.TicketTimeline_module-VKIC2CJJ_timelineStep__ewCjr.TicketTimeline_module-VKIC2CJJ_pending__K63Rx .TicketTimeline_module-VKIC2CJJ_stepTitle__sF0z_{color:#64748b}.TicketTimeline_module-VKIC2CJJ_stepDate__AKmmA{font-size:.75rem;color:#64748b;font-weight:500;background:#f1f5f9;padding:2px 6px;border-radius:4px;margin-bottom:4px;display:inline-block}.TicketTimeline_module-VKIC2CJJ_stepDescription__8vowg{font-size:.8rem;color:#64748b;margin:0;line-height:1.4}.TicketTimeline_module-VKIC2CJJ_activeBadge__PQP61,.TicketTimeline_module-VKIC2CJJ_nextBadge__auMia{font-size:.65rem;font-weight:600;padding:2px 6px;border-radius:8px;text-transform:uppercase;letter-spacing:.3px}.TicketTimeline_module-VKIC2CJJ_nextBadge__auMia{background:#fef3c7;color:#92400e;border:1px solid rgba(245,158,11,.3)}.TicketTimeline_module-VKIC2CJJ_activeBadge__PQP61{background:var(--color-primary-action-hover);color:var(--color-primary-action);border:1px solid rgba(var(--color-primary-action-rgb),.2)}.TicketsTable_module-TTJTBRGZ_priorityBadge__DD562{display:inline-flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;font-size:10px;font-weight:700;color:white}.TicketsTable_module-TTJTBRGZ_priorityP0__WpqZv{background-color:var(--color-rejected)}.TicketsTable_module-TTJTBRGZ_priorityP1__WVc_w{background-color:var(--color-warning)}.TicketsTable_module-TTJTBRGZ_priorityP2__vlkMP{background-color:var(--color-primary)}.TicketsTable_module-TTJTBRGZ_priorityP3__TpKwQ{background-color:var(--color-grey)}.TicketsTable_module-TTJTBRGZ_channelBadge__XBCXx{display:inline-flex;align-items:center;gap:4px;padding:2px 8px;border-radius:12px;font-size:12px;font-weight:500}.TicketsTable_module-TTJTBRGZ_subjectCell__M9uQ3{display:flex;flex-direction:column;gap:4px;min-width:0}.TicketsTable_module-TTJTBRGZ_subjectWrapper__94Crv{display:flex;flex-direction:column;gap:6px;width:100%}.TicketsTable_module-TTJTBRGZ_subjectMain__LLhOw{font-weight:500;color:var(--color-grey-dark)}.TicketsTable_module-TTJTBRGZ_summaryText__vdUf2{font-size:.875rem;color:var(--color-grey);font-weight:400;line-height:1.4;padding-top:4px;border-top:1px solid var(--color-grey-light-2);margin-top:2px}.TicketsTable_module-TTJTBRGZ_subjectSummary__WGlAx{font-size:.75rem;color:var(--color-grey);font-weight:400;line-height:1.3;margin-top:2px;display:flex;gap:4px;align-items:baseline}.TicketsTable_module-TTJTBRGZ_currentlyLabel__XHaQk{font-weight:600;color:var(--color-grey-dark);font-size:.7rem;text-transform:uppercase;letter-spacing:.3px}.TicketsTable_module-TTJTBRGZ_tableContainer__A2SYW{flex:1 1;overflow-y:auto;min-height:0}.TicketsTable_module-TTJTBRGZ_loadingSpinner___Ff1d{width:20px;height:20px;border-top:2px solid var(--color-grey-light);border:2px solid var(--color-grey-light);border-top-color:var(--color-primary);border-radius:50%;animation:TicketsTable_module-TTJTBRGZ_spin__zFVd_ 1s linear infinite}@keyframes TicketsTable_module-TTJTBRGZ_spin__zFVd_{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}.TicketsTable_module-TTJTBRGZ_assigneeTooltipContainer__fE1uz{position:relative;display:flex;justify-content:center}.TicketsTable_module-TTJTBRGZ_assigneeTooltip__T4LuO{position:fixed;background:var(--color-grey-dark);color:white;padding:8px 12px;border-radius:6px;font-size:14px;white-space:nowrap;z-index:1000;pointer-events:none;opacity:0;transition:opacity .2s}.TicketsTable_module-TTJTBRGZ_assigneeTooltipContainer__fE1uz:hover .TicketsTable_module-TTJTBRGZ_assigneeTooltip__T4LuO{opacity:1}.TicketsTable_module-TTJTBRGZ_tooltipContent__Lo8Bp{display:flex;flex-direction:column;gap:2px}.TicketsTable_module-TTJTBRGZ_assigneeNameTooltip__HzjY2,.TicketsTable_module-TTJTBRGZ_assigneeName__DYPkS{font-weight:600}.TicketsTable_module-TTJTBRGZ_assigneeEmailTooltip__RtNlq{font-size:12px;color:var(--color-grey-light)}.TicketsTable_module-TTJTBRGZ_avatarCircle__N3psJ{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:600;color:white;cursor:pointer}.TicketsTable_module-TTJTBRGZ_avatarText__ydbNh{font-size:12px;font-weight:600}.TicketsTable_module-TTJTBRGZ_priorityButton__TQqv3,.TicketsTable_module-TTJTBRGZ_priorityCell__Lsp9Y{display:flex;align-items:center;justify-content:center}.TicketsTable_module-TTJTBRGZ_priorityButton__TQqv3{background:none;border:none;cursor:pointer;padding:4px}.TicketsTable_module-TTJTBRGZ_priorityFlag__7MDVi{color:#6b7280;font-size:1rem}.TicketsTable_module-TTJTBRGZ_priorityFlagActive__W56sE{color:var(--color-rejected);font-size:1rem}.TicketsTable_module-TTJTBRGZ_handlerCell__EGzoR{display:flex;align-items:center;gap:8px}.TicketsTable_module-TTJTBRGZ_channelIcon__Wvdv6{font-size:16px;min-width:16px}.TicketsTable_module-TTJTBRGZ_channelIcon__Wvdv6.TicketsTable_module-TTJTBRGZ_channelWhatsApp__ssPBN{color:#25D366}.TicketsTable_module-TTJTBRGZ_channelIcon__Wvdv6.TicketsTable_module-TTJTBRGZ_channelEmail__QcMWH{color:var(--color-primary)}.TicketsTable_module-TTJTBRGZ_channelIcon__Wvdv6.TicketsTable_module-TTJTBRGZ_channelPhone__KFU__{color:var(--color-warning)}.TicketsTable_module-TTJTBRGZ_channelIcon__Wvdv6.TicketsTable_module-TTJTBRGZ_channelWeb__tT1ra{color:var(--color-validated)}.TicketsTable_module-TTJTBRGZ_handlerName__GgXOL{font-weight:500;color:var(--color-grey-dark);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.TicketsTable_module-TTJTBRGZ_ticketCell__tnCnQ{display:flex;flex-direction:column;gap:4px}.TicketsTable_module-TTJTBRGZ_ticketNumber__DBL6J{font-weight:500;color:var(--color-grey-dark)}.TicketsTable_module-TTJTBRGZ_categoryTag__V2ynz{display:inline-flex;align-items:center;padding:2px 8px;background-color:var(--color-primary-light);color:var(--color-primary-action);font-size:11px;font-weight:500;border-radius:4px;width:-moz-fit-content;width:fit-content;line-height:1.3}.TicketsTable_module-TTJTBRGZ_assigneeInfo__Y4gx3{display:flex;flex-direction:column;gap:2px}.TicketsTable_module-TTJTBRGZ_assigneeName__DYPkS{font-weight:500;font-size:14px;line-height:1.2}.TicketsTable_module-TTJTBRGZ_assigneeEmail__PDHCJ{font-size:12px;color:var(--color-grey);line-height:1.2}.TicketsTable_module-TTJTBRGZ_outlookRow__3PKFG{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;width:100%;min-width:0}.TicketsTable_module-TTJTBRGZ_outlookContent__5o_cS{display:flex;flex-direction:column;gap:2px;min-width:0;flex:1 1}.TicketsTable_module-TTJTBRGZ_outlookSender__Co__I{font-weight:600;font-size:14px;color:var(--color-grey-dark);line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.TicketsTable_module-TTJTBRGZ_channelIconInline__UJzid{font-size:12px;color:var(--color-grey);flex-shrink:0;width:14px}.TicketsTable_module-TTJTBRGZ_outlookSubject__x3CO5{font-size:13px;color:var(--color-grey-dark);line-height:1.3;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.TicketsTable_module-TTJTBRGZ_outlookPreview__WZK_Z{font-size:12px;color:var(--color-grey);line-height:1.4;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:flex;align-items:center;gap:6px}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabel___i_XU{display:inline-flex;align-items:center;gap:4px;font-weight:500;color:var(--color-warning);font-size:11px;flex-shrink:0}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabel___i_XU:before{content:"";width:6px;height:6px;border-radius:50%;background-color:var(--color-warning)}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabelUnassigned__G8XE6{color:var(--color-error)}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabelUnassigned__G8XE6:before{background-color:var(--color-error)}.TicketsTable_module-TTJTBRGZ_outlookPreviewTextUnassigned__wX0lR{color:var(--color-error);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.TicketsTable_module-TTJTBRGZ_outlookMeta__8_dSQ{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}.TicketsTable_module-TTJTBRGZ_outlookCategoryRow__mCtqF{display:inline-flex;align-items:center;justify-content:flex-end;gap:4px;min-height:16px}.TicketsTable_module-TTJTBRGZ_markUnreadButton__CojHi{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;padding:0;border:none;background:none;cursor:pointer;font-size:11px;color:var(--color-primary-action);opacity:0;transition:opacity .15s ease-in-out;position:relative}.TicketsTable_module-TTJTBRGZ_markUnreadIconHover__11Th0,.TicketsTable_module-TTJTBRGZ_markUnreadIcon__7sYjG{position:absolute;transition:opacity .15s ease-in-out;margin-bottom:1px}.TicketsTable_module-TTJTBRGZ_markUnreadButton__CojHi:hover .TicketsTable_module-TTJTBRGZ_markUnreadIcon__7sYjG,.TicketsTable_module-TTJTBRGZ_markUnreadIconHover__11Th0{opacity:0}.TicketsTable_module-TTJTBRGZ_markUnreadButton__CojHi:hover .TicketsTable_module-TTJTBRGZ_markUnreadIconHover__11Th0,.TicketsTable_module-TTJTBRGZ_outlookRow__3PKFG:hover .TicketsTable_module-TTJTBRGZ_markUnreadButton__CojHi{opacity:1}.TicketsTable_module-TTJTBRGZ_priorityInlineButton__SkuS_,.TicketsTable_module-TTJTBRGZ_priorityInlineDisplay__GSmPs{display:inline-flex;align-items:center;justify-content:center;width:14px;height:14px;padding:0}.TicketsTable_module-TTJTBRGZ_priorityInlineButton__SkuS_{border:none;background:none;cursor:pointer}.TicketsTable_module-TTJTBRGZ_priorityInlineButtonActive__mZOEm{opacity:1}.TicketsTable_module-TTJTBRGZ_priorityInlineFlag__0BOhK{color:#fbbf24;font-size:12px;opacity:0;transition:opacity .15s ease-in-out}.TicketsTable_module-TTJTBRGZ_flagFilled__iiqKo,.TicketsTable_module-TTJTBRGZ_flagOutline__y0jB7{position:absolute}.TicketsTable_module-TTJTBRGZ_flagFilled__iiqKo{opacity:0}.TicketsTable_module-TTJTBRGZ_outlookRow__3PKFG:hover .TicketsTable_module-TTJTBRGZ_priorityInlineFlag__0BOhK{opacity:1}.TicketsTable_module-TTJTBRGZ_outlookRow__3PKFG:hover .TicketsTable_module-TTJTBRGZ_flagFilled__iiqKo,.TicketsTable_module-TTJTBRGZ_priorityInlineButton__SkuS_:hover .TicketsTable_module-TTJTBRGZ_flagOutline__y0jB7{opacity:0}.TicketsTable_module-TTJTBRGZ_priorityInlineButton__SkuS_:hover .TicketsTable_module-TTJTBRGZ_flagFilled__iiqKo{opacity:1}.TicketsTable_module-TTJTBRGZ_priorityInlineFlagActive__301mF{color:#f59e0b;opacity:1}.TicketsTable_module-TTJTBRGZ_outlookTicketNumber__nQenu{font-size:10px;font-weight:400;color:var(--color-grey);letter-spacing:.2px;opacity:.7}.TicketsTable_module-TTJTBRGZ_outlookCategory__PsGg2{display:inline-flex;align-items:center;padding:2px 6px;background-color:rgba(0,122,255,.1);border:none;color:var(--color-grey-dark);font-size:9px;font-weight:500;border-radius:3px;white-space:nowrap;text-transform:uppercase;letter-spacing:.4px}.TicketsTable_module-TTJTBRGZ_outlookDateRow__B_DQi{display:flex;align-items:center;gap:4px}.TicketsTable_module-TTJTBRGZ_outlookDate__Fbb_A{font-size:11px;color:var(--color-grey);white-space:nowrap}.TicketsTable_module-TTJTBRGZ_messageDirectionBadge__HKw7t{width:18px;height:18px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:10px;flex-shrink:0}.TicketsTable_module-TTJTBRGZ_messageDirectionOutgoing__xVGSW{background:var(--color-grey-light-2);color:var(--color-grey)}.TicketsTable_module-TTJTBRGZ_messageDirectionIncoming__B9a0t{background:var(--color-primary-action-hover);color:var(--color-primary-action)}.TicketsTable_module-TTJTBRGZ_ticketRow__0hD_8[data-unread=true]>td:first-child{box-shadow:inset 3px 0 0 var(--color-primary-action)}.TicketsTable_module-TTJTBRGZ_ticketRow__0hD_8>td:nth-child(2){padding-left:0!important;padding-right:0!important}.TicketsTable_module-TTJTBRGZ_ticketRow__0hD_8>td:nth-child(2):last-child{padding-right:12px!important}.TicketsTable_module-TTJTBRGZ_ticketRowActive__Zwe4y,.TicketsTable_module-TTJTBRGZ_ticketRowActive__Zwe4y:hover{background:var(--color-primary-invisible)}.TicketsTable_module-TTJTBRGZ_ticketRowOverdue__YEE_q{background:rgba(220,38,38,.06)}.TicketsTable_module-TTJTBRGZ_ticketRowOverdue__YEE_q.TicketsTable_module-TTJTBRGZ_ticketRowActive__Zwe4y,.TicketsTable_module-TTJTBRGZ_ticketRowOverdue__YEE_q:hover{background:rgba(220,38,38,.1)}.TicketsTable_module-TTJTBRGZ_textCenter___Vfal{text-align:center}.TicketsTable_module-TTJTBRGZ_textLeft__Ik65F{text-align:left}.TicketsTable_module-TTJTBRGZ_textRight__m9FfI{text-align:right}@media (max-width:768px){.TicketsTable_module-TTJTBRGZ_channelBadge__XBCXx{font-size:10px;padding:1px 6px;gap:2px}.TicketsTable_module-TTJTBRGZ_priorityBadge__DD562{width:20px;height:20px;font-size:9px}.TicketsTable_module-TTJTBRGZ_subjectMain__LLhOw{font-size:14px}.TicketsTable_module-TTJTBRGZ_subjectSummary__WGlAx{font-size:12px}}.TicketsTable_module-TTJTBRGZ_testText__EA_U_{color:var(--color-warning-dark);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabelNoAction__F6hqd{color:var(--color-grey)}.TicketsTable_module-TTJTBRGZ_outlookPreviewLabelNoAction__F6hqd:before{background-color:var(--color-grey)}.TicketsTable_module-TTJTBRGZ_outlookPreviewTextNoAction__HCtmt{color:var(--color-grey);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.TicketModals_module-NNMGAEWD_multiSelectContainer__PnnR3{display:flex;flex-direction:column;gap:16px;padding:8px 0}.TicketModals_module-NNMGAEWD_labelText__6nq_G{margin:0;font-size:.875rem;color:var(--color-grey-dark);line-height:1.5}.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0{display:flex;align-items:center;gap:8px;margin-top:8px}.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0 label{display:flex;align-items:center;gap:8px;cursor:pointer;font-size:.875rem;color:var(--color-grey-dark)}.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0 input[type=checkbox]{width:16px;height:16px;cursor:pointer;accent-color:var(--color-primary-action)}.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0.TicketModals_module-NNMGAEWD_disabled___IfUA{opacity:.5}.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0.TicketModals_module-NNMGAEWD_disabled___IfUA input[type=checkbox],.TicketModals_module-NNMGAEWD_priorityCheckbox__kSYr0.TicketModals_module-NNMGAEWD_disabled___IfUA label{cursor:not-allowed}.TicketModals_module-NNMGAEWD_newTicketBody__Mu3Mh{display:flex;flex-direction:column;gap:.25rem}.TicketModals_module-NNMGAEWD_mailboxInfo__IOhia{font-size:.8rem;color:var(--color-grey);margin:0 0 6px}.TicketModals_module-NNMGAEWD_mailboxInfo__IOhia strong{color:var(--color-grey-dark)}.TicketModals_module-NNMGAEWD_recipientRow__Q4mvB{display:flex;align-items:flex-start;gap:.375rem;min-width:0}.TicketModals_module-NNMGAEWD_recipientLabel__1k3Yj{font-size:.75rem;font-weight:600;color:var(--color-grey);min-width:24px;margin-top:8px;flex-shrink:0}.TicketModals_module-NNMGAEWD_tokenInput__BaQj3{display:flex;flex-wrap:wrap;align-items:center;gap:.375rem;flex:1 1;min-width:0;min-height:30px;padding:.25rem 0;border:none;border-radius:0;background:linear-gradient(var(--color-primary-action),var(--color-primary-action)) bottom /0 1px no-repeat,linear-gradient(var(--color-grey-light-2),var(--color-grey-light-2)) 0 100% /100% 1px no-repeat;cursor:text;transition:background-size .22s ease}.TicketModals_module-NNMGAEWD_tokenInput__BaQj3:focus-within{background-size:100% 1px,100% 1px}.TicketModals_module-NNMGAEWD_tokenInputField__Wcatq{flex:1 1;min-width:120px;border:none;outline:none;font-size:.75rem;padding:.125rem 0;background:transparent;color:var(--color-grey-dark)}.TicketModals_module-NNMGAEWD_tokenInputField__Wcatq::placeholder{color:var(--color-grey)}.TicketModals_module-NNMGAEWD_emailChip__xNeqF{display:inline-flex;align-items:center;gap:.25rem;padding:.125rem .375rem .125rem .5rem;background:var(--color-grey-light-4);border:1px solid var(--color-grey-light-2);border-radius:16px;font-size:.75rem;color:var(--color-grey-dark);max-width:220px;animation:TicketModals_module-NNMGAEWD_chipIn__AQgqQ .15s ease}@keyframes TicketModals_module-NNMGAEWD_chipIn__AQgqQ{0%{opacity:0;transform:scale(.8)}to{opacity:1;transform:scale(1)}}.TicketModals_module-NNMGAEWD_emailChip__xNeqF:hover{background:var(--color-grey-light)}.TicketModals_module-NNMGAEWD_chipEmail__iHB0p{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.TicketModals_module-NNMGAEWD_chipRemove__y9ZQA{display:flex;align-items:center;justify-content:center;width:16px;height:16px;border:none;border-radius:50%;background:transparent;color:var(--color-grey);cursor:pointer;font-size:.625rem;padding:0;transition:all .15s ease;flex-shrink:0}.TicketModals_module-NNMGAEWD_chipRemove__y9ZQA:hover{background:var(--color-error-light);color:var(--color-error)}.TicketModals_module-NNMGAEWD_fieldError__VfKrI{color:var(--color-error);font-size:.7rem;margin:.2rem 0 0}.TicketModals_module-NNMGAEWD_ccToggleButton__riXDe{all:unset;display:inline-flex;align-items:center;box-sizing:border-box;background:transparent;color:var(--color-grey-dark);font-size:.75rem;font-weight:500;padding:.2rem .45rem;border-radius:6px;cursor:pointer;margin-top:8px;transition:background-color .15s ease,color .15s ease}.TicketModals_module-NNMGAEWD_ccToggleButton__riXDe:hover{background:var(--color-grey-light-4);color:var(--color-primary-action)}.TicketModals_module-NNMGAEWD_subjectRow__cDoY4{margin-bottom:.5rem}.TicketModals_module-NNMGAEWD_flagButton__VO9BV{width:30px;height:30px;border:none;border-radius:6px;background:transparent;color:var(--color-grey);cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:.85rem;transition:all .15s ease}.TicketModals_module-NNMGAEWD_flagButtonActive__OBsT2,.TicketModals_module-NNMGAEWD_flagButton__VO9BV:hover{color:#f59e0b}.TicketModals_module-NNMGAEWD_flagButtonActive__OBsT2:hover{opacity:.8}.TicketModals_module-NNMGAEWD_messageInputRow__kJgY4{display:flex;flex-direction:column;border:1px solid var(--color-grey-light-2);border-radius:10px;background:var(--color-white);padding:.5rem;gap:.25rem;transition:all .15s ease}.TicketModals_module-NNMGAEWD_messageInputRow__kJgY4:focus-within{border-color:var(--color-primary-action);box-shadow:0 0 0 2px rgba(59,130,246,.1)}.TicketModals_module-NNMGAEWD_messageTextarea__r0Z27{width:100%;border:none;border-radius:0;padding:0;font-size:.8rem;font-family:inherit;resize:none;min-height:80px;max-height:160px;line-height:1.5;overflow-y:auto;background-color:transparent;color:var(--color-grey-dark)}.TicketModals_module-NNMGAEWD_messageTextarea__r0Z27:focus{outline:none}.TicketModals_module-NNMGAEWD_messageTextarea__r0Z27::placeholder{color:var(--color-grey)}.TicketModals_module-NNMGAEWD_messageFooter__weCPG{display:flex;align-items:center;gap:.5rem;min-height:32px}.TicketModals_module-NNMGAEWD_messageFooterLeft__XF2IK{display:flex;align-items:center;gap:.375rem}.TicketModals_module-NNMGAEWD_attachButton__C6r3A{width:30px;height:30px;border:none;border-radius:6px;background:transparent;color:var(--color-grey);cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;font-size:.85rem;transition:all .15s ease}.TicketModals_module-NNMGAEWD_attachButton__C6r3A:hover:not(:disabled){color:var(--color-primary-action)}.TicketModals_module-NNMGAEWD_attachButton__C6r3A:disabled{opacity:.55;cursor:not-allowed}.TicketModals_module-NNMGAEWD_attachmentsList__HSpfr{display:flex;flex-wrap:wrap;gap:.375rem;align-items:center}.TicketModals_module-NNMGAEWD_attachmentChip__KItzi{display:inline-flex;align-items:center;gap:.375rem;padding:.25rem .5rem .25rem .625rem;background:var(--color-grey-light-4);border:1px solid var(--color-grey-light-2);border-radius:6px;font-size:.7rem;color:var(--color-grey-dark);max-width:180px;animation:TicketModals_module-NNMGAEWD_chipIn__AQgqQ .15s ease}.TicketModals_module-NNMGAEWD_attachmentChip__KItzi:hover{background:var(--color-grey-light)}.TicketModals_module-NNMGAEWD_attachmentIcon__GGFuo{font-size:.8rem;color:var(--color-primary-action);flex-shrink:0}.TicketModals_module-NNMGAEWD_attachmentName__drV3N{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:110px}.TicketModals_module-NNMGAEWD_attachmentRemove__qbhcV{display:flex;align-items:center;justify-content:center;width:16px;height:16px;border:none;border-radius:50%;background:transparent;color:var(--color-grey);cursor:pointer;font-size:.625rem;padding:0;transition:all .15s ease;flex-shrink:0}.TicketModals_module-NNMGAEWD_attachmentRemove__qbhcV:hover{background:var(--color-error-light);color:var(--color-error)}.TicketModals_module-NNMGAEWD_validatingSpinner__SizZN{color:var(--color-grey);flex-shrink:0;font-size:.75rem}.TicketModals_module-NNMGAEWD_checkboxGroup__jLppo{display:flex;flex-direction:column;gap:.375rem;margin-top:.25rem}.TicketModals_module-NNMGAEWD_checkboxLabel__HTHR3{display:flex;align-items:center;gap:.375rem;font-size:.75rem;font-weight:500;color:var(--color-grey-dark);cursor:pointer;white-space:nowrap;padding:.125rem;border-radius:3px;transition:all .15s ease}.TicketModals_module-NNMGAEWD_checkboxLabel__HTHR3:hover{background-color:var(--color-grey-light-4)}.TicketModals_module-NNMGAEWD_checkboxLabel__HTHR3 input[type=checkbox]{margin:0;cursor:pointer;width:14px;height:14px;accent-color:var(--color-primary-action)}.EmailChipInput_module-BKGT6LV4_wrapper__vIgy6{position:relative;flex:1 1;min-width:0}.EmailChipInput_module-BKGT6LV4_tokenInput__ad_9y{display:flex;flex-wrap:wrap;align-items:center;gap:.375rem;flex:1 1;min-width:0;min-height:30px;padding:.25rem 0;border:none;border-radius:0;background:linear-gradient(var(--color-grey-light-2),var(--color-grey-light-2)) 0 100% /100% 1px no-repeat,linear-gradient(var(--color-grey-light-2),var(--color-grey-light-2)) 0 100% /100% 1px no-repeat;transition:background-size .25s;cursor:text}.EmailChipInput_module-BKGT6LV4_tokenInput__ad_9y:focus-within{background-size:100% 1px,100% 1px}.EmailChipInput_module-BKGT6LV4_tokenInputField__G_Fz_{flex:1 1;min-width:120px;border:none;outline:none;font-size:.75rem;padding:.125rem 0;background:transparent;color:var(--color-grey-dark)}.EmailChipInput_module-BKGT6LV4_tokenInputField__G_Fz_::placeholder{color:var(--color-grey)}.EmailChipInput_module-BKGT6LV4_emailChip__RK_9T{display:inline-flex;align-items:center;gap:.25rem;padding:.125rem .375rem .125rem .5rem;background:var(--color-grey-light-4);border:1px solid var(--color-grey-light-2);border-radius:16px;font-size:.75rem;color:var(--color-grey-dark);max-width:220px;white-space:nowrap;overflow:hidden;transition:background .15s}.EmailChipInput_module-BKGT6LV4_emailChip__RK_9T:hover{background:var(--color-grey-light)}.EmailChipInput_module-BKGT6LV4_chipEmail__fUxoQ{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.EmailChipInput_module-BKGT6LV4_chipRemove__QL_vU{display:flex;align-items:center;justify-content:center;width:16px;height:16px;border:none;border-radius:50%;background:transparent;color:var(--color-grey);cursor:pointer;padding:0;flex-shrink:0;transition:all .15s}.EmailChipInput_module-BKGT6LV4_chipRemove__QL_vU:hover{background:var(--color-error-light);color:var(--color-error)}.EmailChipInput_module-BKGT6LV4_validatingSpinner__cA9Ey{color:var(--color-grey);flex-shrink:0;font-size:.75rem}.EmailChipInput_module-BKGT6LV4_dropdown__lBwF4{position:absolute;top:100%;left:0;right:0;max-height:200px;overflow-y:auto;background:var(--color-white);border:1px solid var(--color-grey-light-2);border-radius:6px;box-shadow:0 4px 12px rgba(0,0,0,.1);z-index:1000;margin-top:2px}.EmailChipInput_module-BKGT6LV4_dropdownItem__JanP2{display:flex;flex-direction:column;padding:.5rem .75rem;cursor:pointer;font-size:.75rem;color:var(--color-grey-dark);transition:background .1s}.EmailChipInput_module-BKGT6LV4_dropdownItemActive__05JtI,.EmailChipInput_module-BKGT6LV4_dropdownItem__JanP2:hover{background:var(--color-grey-light-4)}.EmailChipInput_module-BKGT6LV4_dropdownEmail__3MMnf{font-weight:500}.EmailChipInput_module-BKGT6LV4_dropdownName__Cgn8V{font-size:.65rem;color:var(--color-grey);margin-top:1px}.EmailChipInput_module-BKGT6LV4_dropdownEmpty__ABUTO{padding:.5rem .75rem;font-size:.7rem;color:var(--color-grey);text-align:center}.EmailChipInput_module-BKGT6LV4_fieldError__db3Ph{color:var(--color-error);font-size:.7rem;margin:.2rem 0 0}